Frequently Asked Questions
Where should I mail my 529 checks?
529 checks should be mailed directly to:
Saint Joseph's University
5600 City Ave
Office of Student Accounts-Barbelin Room 122
Philadelphia, PA 19131
When will I receive my tuition bill?
Fall bills are usually generated the week after July 4th with an August 15th due date. Intersession bills are usually generated around the first week of November with a December 15th due date. Spring bills are usually generated the week after Thanksgiving with a January 15th due date. Summer bills are usually generated mid-April with a May 15th due date. All bills are generated electronically; emails are send when there is a bill available to view. Students will not receive paper bills.
How can I sign up for a Payment Plan?
Payment plans are available on a semester only basis. Plans range from 3-5 monthly payments. There is a $40 enrollment fee each time you enroll in a payment plan.
Log into the Nest
Go to the Students tab (top right of the page)
Scroll down toward the bottom of the screen, to the section titled Tuition Information.
Under that section, click on Billing, Payments and Payment plans.
As a first time user, you will need to complete demographic information and set up a PIN for security.
Once on the homepage of your account, you can access payment plans, make a payment and view your tuition statements.
To set up a payment plan, click on the button that says "Set Up A Payment Plan."
When will my loans be applied to my bill?
All student loans are applied to accounts after add/drop, which is usually about a week after the first day of class. If all verification and loan requirements are met, the loan is memoed on your account and appears on your bill as Pending Financial Aid. If you are expecting a loan and do not see it on your account or pending on your account, please contact the Office of Financial aid at finaid@sju.edu or 610-660-2500.
Does the University assess financial holds and late fees for outstanding balances?
The Official Transcript & Diploma Financial Hold Policy is Students are responsible for paying all tuition, fees, fines, charges and other associated amounts incurred during their enrollment at Saint Joseph’s University, including graduation. Financial holds are imposed for an outstanding student account balance of any amount. Financial holds generally restrict class registration along with access to diplomas. Diplomas will be released in the limited circumstances outlined in this policy.
Late fees are imposed each semester if there is an outstanding balance and payment is not made by the scheduled due date. Late fees are typically assessed at the time of the financial hold. A late fee of $50 will be assessed on balances between $500-$999. A late fee of $100 will be assessed on balances greater than $999.
Account Balance under $100
The University will assess a financial hold for any student whose account balance is under $100. However, if a student has an account balance below $100, the University will allow a one-time release of a diploma. The financial hold will then be reinstated. Any subsequent request for a diploma will be honored when the student either (i) pays the account balance in full; or (ii) provided that the student has not already defaulted on a payment plan, enters into a payment plan to address the balance.
Account Balance of $100 or more
Saint Joseph’s University will assess a financial hold (i) for any student whose account balance is $100 or more; or (ii) any student who has outstanding fees of any amount resulting from conduct sanctions, other penalties or sanctions, or restitution. The University will not issue a diploma to students who have a financial hold of $100 or more on their student account until the student either: (i) pays the account balance in full; or (ii) provided that the student has not already defaulted on a payment plan, enters into a payment plan to address the balance. If the student enters into a payment (and has not previously defaulted on a payment plan), the University will allow a one-time release of a diploma. The financial hold will then be reinstated. Financial holds also restrict students from registering for classes for future semesters.
Official Transcripts
Upon request by the student, Saint Joseph’s University may, in its sole discretion, either release the student’s full official transcript or release a partial official transcript. A partial official transcript is an abbreviated version that is limited to the credits or clock hours for academic term(s) in which the student received federal financial aid and paid all institutional charges (or such charges were included in a payment plan) for the academic term(s) at the time of the request. Saint Joseph’s University may withhold transcript credits from the academic term(s) in which the student has not received federal financial aid or has not paid for all institutional charges for the academic term(s).
Official transcripts may be withheld entirely for students who have not received any federal financial aid during their enrollment and have a financial hold assessed to their account. Official transcripts may be withheld entirely for students who have not fully paid institutional charges (or entered into a payment plan) for all academic term(s). (For example, a first-time student attends during the fall 2024 and winter 2025 semesters and then subsequently withdraws. If the student either did not pay the full balance owed for both semesters or did not enter into a payment plan for both semesters, then the University may withhold the full official transcript.)
Does SJU offer Employer Deferral?
Yes. If your employer reimburses a student for all or part of the tuition, we encourage you to enroll in Employer Deferral. Employer deferral is enrolled through Nelnet our payment plan provider.
Log into the Nest
Go to the Students tab (top right of the page)
Scroll down toward the bottom of the screen, to the section titled Tuition Information.
Under that section, click on Billing, Payments and Payment plans.
As a first time user, you will need to complete demographic information and set up a PIN for security.
Once on the homepage of your account, you can access payment plans, make a payment and view your tuition statements.
To set up a payment plan, click on the button that says "Set Up A Payment Plan."
After choosing the semester you wish to enroll, please choose the 1-Payment option due on the corresponding dates for the semester. The dates for each semester are as follows: Fall-due date is February 1, Spring due date is July 1, Summer due date is October 1.
Does SJU allow Third Party Billing?
Yes. The student needs to provide the Voucher, Letter of Credit, or other types of authorization forms directly to the Office of Student Accounts via email to bursarsoffice@sju.edu. We will bill the employer after add/drop for the semester. We will place a memo on the account indicating we are waiting the third party payment. Please be sure to check your account to ensure the employer has paid the tuition. The student is responsible if the employer does not pay timely.
I have health Insurance through my parents, why am I being charged for Health Insurance?
All domestic undergraduate matriculated students, and all international students must be covered by health insurance. If you are one of these students, you will automatically be billed the school sponsored plan.
If you have insurance, please visit University Health Plans to waive the coverage. If you fail to waive the sponsored plan before the September deadline you will be enrolled in this insurance plan automatically and you will be responsible to reimburse SJU for the cost of this health insurance plan purchased on your behalf. Failure to waive the Insurance and requesting to be removed from the plan after the September deadline is considered Insurance fraud by the Insurance commission.
How can I access my tuition statements?
Log into the Nest
Go to the Students tab (top right of the page)
Scroll down toward the bottom of the screen, to the section titled Tuition Information.
Under that section, click on Billing, Payments and Payment plans.
As a first time user, you will need to complete demographic information and set up a PIN for security.
Once on the homepage of your account, you can access payment plans, make a payment and view your tuition statements.
Click on "View current bill" to see the most recent billing statement generated.
How do I access my 1098-T?
After receiving an email letting you know your 1098-T is available, you can access the form by logging into the Nest, go to the Students tab (top right of the page)
Scroll down toward the bottom of the screen, to the section titled Tuition Information.
Click where it says "View/print my 1098-T".
Select the tax year you need, then click the printer icon on the top right of the page.