Student Life

Student Outreach & Support

How we work with students


Student Outreach & Support can help when:

  • You are feeling distressed and you are not sure where to get help.
  • It feels like life outside of classes is getting too difficult.
  • You are returning to SJU after a Leave of Absence or a difficult life circumstance and you need assistance transitioning back into college life.
  • You are experiencing a significant health or emotional issue and need guidance on where to get help.
  • You need help navigating SJU to access the resources you might need.


Following an emergency or serious personal incident, Student Outreach & Support can:

  • Serve as the point of contact and help to coordinate and disseminate information to key University partners, family, and community members as appropriate.                                                   
  • Provide case management and collaborative follow-up services.
  • Support the individual needs of students following a serious incident, including referrals to other campus or community resources.


A Note about Confidentiality:

Student Outreach & Support services are not meant to be therapy, so the strict confidentiality that usually applies to mental health treatment does not always apply. However, SO&S will only share information with relevant individuals on a need-to-know basis.

In an effort to successfully coordinate services for a student, some information may be shared with other University offices or campus resources to provide the most appropriate assistance for that student.

In some situations, a written release may be signed by the student, so that Student Outreach & Support can share additional information, if needed.

Confidentiality is also subject to some limitations of law and University policy stipulating responsibility to inform those in a position to intercede when a student is deemed to be a danger to self or others.

Student Outreach & Support makes every effort to maintain student privacy while working with and coordinating support for students.